SWIVTV IPTV FAQ: 59 Answers for Setting It Up and Living With It

SWIVTV is an IPTV subscription: live television and an on-demand library delivered over a home's existing broadband, with no dish or cable line. It carries 25,000+ live channels and, alongside them, 120,000+ films and series to start whenever you like. It is often installed by one person and watched by another, so this site is written for both: the one who sets it up and the one holding the remote.

With one screen playing at a time, a month is $15 and twelve months are $69, about $5.75 a month. For homes where several screens are playing at the same time, two, three and five-room plans are on the pricing page. There is no contract and no card on file, and nothing renews by itself, so whoever pays decides each time whether to carry on.

Yes. The free 24-hour trial opens every channel and the whole on-demand library, and asks for no card. Run it on the television it is meant for, with the person who will watch it sitting beside you, so the two of you find out together whether it suits them. When the time is up it simply stops, and there is nothing to cancel.

Most things with a screen: a Samsung or LG smart TV made in 2016 or later, a Fire TV Stick, any Android TV set or box, the Nvidia Shield, Apple TV along with iPhone and iPad, Roku, a Windows PC or a Mac, and MAG or Formuler boxes. Choosing for someone else? Pick by the remote they will be comfortable holding, not by what is quickest to install. The setup guides cover each one.

Usually in under 15 minutes after payment, as a message in the same WhatsApp chat you ordered from. If you are buying for a parent, order the evening before your visit. The login then waits in your chat, ready to type into their TV, and it never has to be written on a scrap of paper by the sofa.

All 25,000+ live channels on every plan: the main American, British and Canadian networks, sport, news, films, children's channels and international packages from 60+ countries. The channel list shows the main groups, and the searchable list inside the player is far longer. Most viewers use a small part of it, which is why putting their own channels first matters more than the total.

Yes, on every plan. There are dedicated channels for the NFL, NBA, NHL and MLB, for Premier League and Champions League soccer, and for UFC and boxing pay-per-view, many offered in 4K as well as HD. If the person you are setting up for follows a team, add its usual channels to favorites during the trial, so the next game starts with one press, not a search.

It does not. Most homes never use one, and it is not part of the service. It helps in two narrow cases: when an internet provider slows video down at certain hours, and for privacy on public Wi-Fi. On a parent's TV it is one more thing that can switch itself off or go wrong, so leave it out unless the connection is genuinely being throttled.

About 10 Mbps for HD, a steady 25 Mbps for one 4K stream, and around 50 Mbps to be comfortable. Steadiness counts for more than the headline figure. If the TV sits far from the router, a network cable does more than an upgraded package, and it removes the most common reason a picture stops and starts in the middle of a program.

Then the money comes back. Every plan carries a 7-day guarantee: if SWIVTV will not run on the device and support cannot fix it, the full payment is returned, provided you ask in the first 7 days after activation. The trial is there so it rarely gets that far; the refund policy lists which problems qualify.

As many as you like can have the app; the plan sets how many screens play at the same time, and the plan cards call each one a room. One room suits a home where one TV is on at a time; two, three and five rooms cover homes where people watch different things together. Plans are per household, so a relative living elsewhere needs their own.

Press the order button on the plan you want. WhatsApp opens with the plan already written into the message; send it, and the person who answers confirms the price and the payment options for your country. The login comes back to that chat once payment clears. All of it works from your own phone, even when the TV is in another house.

Four things. The login, already sitting in your WhatsApp chat. The make and model of their TV or box, from the label on the back or the settings menu. The Wi-Fi name and password. And an hour, not ten minutes. Check the model the night before and open the setup guide for it, so you know whether you are installing from the TV's own store or bringing a stick.

Yes, and it is worth planning for. Installing the player and entering the login takes a few minutes. The rest of the hour goes on making it theirs: their channels first, the player easy to reach from the home screen, the remote tried out, and a short note by the TV for the day something stops. Leave once they have switched on and found a channel without you.

Choose by who holds the remote, not by who installs it. The app built into the TV means no second remote to lose. A Fire TV Stick comes with a small remote most people find easy. MAG and Formuler boxes feel closest to a cable box, with channel up and down. A phone or tablet suits someone who already spends the day on WhatsApp. The IPTV box comparison goes deeper into the hardware.

The one that keeps their evening simplest. IPTV Smarters Pro is free and plain to use. TiViMate gives a cable-style guide on Android TV and Fire TV, and its paid Premium adds recording and multi-view. On Samsung and LG sets, IPTV Smarters or Smart IPTV install from the TV's own store. Each has a guide: IPTV Smarters Pro, TiViMate and Smart IPTV.

Sometimes, depending on the device and the player. Some players offer to launch as the device starts up; if yours does, switch that on. If not, move the player to the first spot on the home screen so it is one press from switching on. A MAG box is built to start straight into its portal, one reason it suits viewers who want the old cable-box routine.

Use the favorites feature in the player. Before you start, ask for their list: the channels they had on the old box, in the order they usually flip through them. Add each one to favorites, then check that group is what appears first. A short list they recognize works better than a long one they must scroll. On MAG and Formuler remotes the colored buttons handle favorites.

No. Leave the login where it arrived, in your WhatsApp chat, and keep the password off any note by the TV. The person watching never needs it day to day, because the player remembers it. If the app ever asks for it again, type it in on your next visit or read it out over a video call, straight from the chat.

Often, yes. Prop your phone where you can see the TV and guide the person there button by button while they hold the remote. Apps from the TV's own store and typing a login on the on-screen keyboard both work well this way; sideloading on a Fire TV Stick is fiddlier and better kept for a visit. If you both get stuck, the person at the TV can message support directly.

A small card headed 'If it stops', with three lines: restart the TV or box; check the router shows its usual lights; then message SWIVTV on WhatsApp at +212 663 813 479. Add which button takes them back to their channels if that is what usually catches them out. Leave the password off the card. It stays in your chat, where it arrived.

Anything to do with the account: renewals, adding rooms and questions about the plan all happen in your WhatsApp chat. What needs someone at the TV is anything on the device itself, such as reinstalling the app, entering the login again or moving a stick to another set. A video call handles most of those, and support can talk the person watching through them too.

Yes. The WhatsApp line at +212 663 813 479 is open to whoever watches as much as to whoever paid, at any hour. Say whose name or number the plan was ordered under, what TV or box you have, and what the screen shows; a photo taken with your phone is ideal. The answer comes in plain words, and nobody will expect you to know the technical terms.

Mostly, wait a few minutes. When the power returns, the router needs time to reconnect before the TV or box can reach anything. Switch on, give it five minutes, then open the player as usual. If the channels still will not load, unplug the TV or box, count to thirty, plug it back in, and only then send a message.

The three lines on the card by the TV, in order. Restart the TV or box. Look at the router, and if its lights are not the usual ones, restart that too and wait a few minutes. Then try another app: if that struggles as well, the home internet is the cause. If only the channels stop, message support with the channel name and the time it happened.

Probably not. Player apps update themselves now and then, and occasionally move a menu or change a color. Your login and channel list are normally kept. Press the back button a few times to reach the main screen, then look for your favorites. If something has genuinely gone, send a photo of the screen on WhatsApp and support will help you put it back.

No. Those are only the formats the login comes in, and they matter to whoever sets up the player, once. Day to day you switch on, open the player, choose from your channels and press back to leave. If a screen ever asks for a server address or a playlist link, stop there and message support or the person who set it up.

The channels stop loading and the player may show an expired or login message; nothing on the TV is broken. Plans never renew by themselves, so whoever pays needs to renew, and once they have, the same login normally starts working again without anyone touching the TV. If that is you, a reminder arrives on WhatsApp before the end date.

It depends on the channel and the player. Catch-up, which lets you go back to earlier programs, works on channels that offer it in players such as TiViMate and IPTV Smarters Pro. Recording is possible with TiViMate Premium on an Android TV device or Fire TV. The on-demand section is often simpler still: 120,000+ films and series you can start and pause whenever you like.

Yes. SWIVTV is one more app on the TV and changes nothing else. Netflix, Disney+ and the like stay separate subscriptions and are not part of any IPTV plan. What SWIVTV adds is live television across 25,000+ channels, plus the on-demand section, all inside the player that was installed for you.

Yes, the app can be installed on every TV and tablet in your home. How many screens play at the same time depends on the plan: a one-room plan covers one screen playing at a time. If two people in the house often want different things on the same evening, the plan can move up to two rooms at any point, keeping the same login.

One room, meaning one screen playing at a time, costs $15 for one month. Stretch the term and each month gets cheaper: three months are $29, six are $45 and twelve are $69, roughly $5.75 a month. Plans with two, three or five rooms follow the same pattern in the price table, and every plan carries the same channels and the same library.

Yes. Order from your own phone, pay in the chat, and the login comes to you; then install it on their TV, in person or over a video call. Size it by the number of screens playing at the same time in their home, not in yours. Keep that chat: renewals, upgrades and questions about their plan all start from the same thread.

No. One account covers one household; that is in the terms, and sharing a login between two homes breaks them. If your parents live apart from you, give them a plan of their own. A one-room year is $69, and their evening viewing then never takes up a screen on your plan.

No. Nothing renews by itself and no card is stored, so the plan stops at the end of its term unless someone renews it. That makes the date yours to remember, especially when you pay for a TV you do not watch: put it in your calendar with an alert a week ahead. A reminder also arrives on WhatsApp before the end.

Message the same WhatsApp chat you ordered from, pick the next term and pay. The renewal goes onto the existing login, so the player on their TV carries on without anyone touching it. Renew before the end date and the person watching never notices; renew a few days late and all they see is the channels coming back.

Whatever works where you live: the person taking your order sets out the available methods in the chat, since they differ by country. If you are paying for someone else's plan, choose a method you are comfortable using on their behalf. Whichever you pick, keep full card numbers out of any chat window, ours included.

Yes, at any point. Message the chat and the account moves up to the larger plan; you pay the difference for the time left, and the term does not restart. The login stays the same, so nothing on anyone's TV needs changing. It is the usual step when a grandchild moves in or a second TV starts being used most evenings.

No. The price on the plan is the full price: no setup fee, no surcharge for 4K, no contract and nothing to cancel. The only other costs you might meet belong to third-party apps, such as TiViMate Premium at about $9.99 a year, or the small one-off activation Smart IPTV asks for each TV once its free week ends.

Start with the trial, then a single month if you are not sure the person watching will take to it. Once it is part of their evening, a longer term means fewer renewals to remember: twelve months for one room is $69, against $15 for one month. Six months at $45 is a fair middle if a year feels like a lot to commit on their behalf.

Because the person watching would be left with a screen that fails without warning. Free playlists are copied streams passed around to vast numbers of people; they collapse within days, carry no program information and have nobody behind them. The sites handing them out are also a known source of malware. A maintained service with a trial is the fair comparison.

Your login, as one WhatsApp message: username, password and a server address with its port, plus an M3U link for players that want one. Enter them once in the player on the TV and the channels load on their own. Say which TV or box it is for when you order, and the reply can point you to the right setup guide as well.

Often not. Samsung and LG TVs from 2016 on can run a player from their own store, which keeps one remote in the house. For an older TV, or for a remote they already know, a Fire TV Stick costs roughly $30 to $50. A Formuler or MAG box, at $120 to $180, is worth it for someone who wants channel up and down like a cable box.

Yes, within the 7-day guarantee. If SWIVTV will not work on their device and support cannot fix it, claim inside the first 7 days after activation and you are refunded in full, to the original payment method, within five business days. A change of mind after it has been working is not covered, and nor are renewals of an account that already works.

The full service. For 24 hours you get every one of the 25,000+ live channels, the film and series library, the guide with its program details, and 4K wherever a channel offers it. It is a normal account rather than a demo, and that is the point: the person who will watch gets to see their own channels on their own TV before anyone pays for anything.

Not at all. There is no card, no billing detail and nothing to cancel. You ask on WhatsApp or through the form on the trial page, the login arrives in the chat, and after 24 hours it stops. It never turns into a paid plan by itself. If you want to carry on, choose a plan and the same login continues.

When you are at their TV, or about to start a video call with the person watching. The clock starts as soon as the login is sent, so asking the night before a visit spends part of the trial before anyone has pressed a button. Ask as the visit begins, set it up, and leave them the rest of the day to try it alone.

Normally a few minutes. A member of the team sends each trial by hand, so it can take a little longer in the middle of the night, but the same person can then help if the player misbehaves. Mention the TV or box when you ask, and the reply can include the guide for it.

No. Choose a plan when the trial ends and the same login carries on, so the player, the favorites and the home-screen order you arranged during the trial all stay exactly as they are. That is why it is worth setting the trial up properly, as if it were the finished thing, rather than as a quick test.

Each household normally gets one, because its job is to show whether SWIVTV works on that particular TV, not to provide free viewing. When the first attempt was spoiled, say by an app that would not install or a visit that ran out of time, tell us and we can usually add more hours.

The player apps are often free; the channels are not. Several players are free to install, including IPTV Smarters Pro and XCIPTV, while Smart IPTV charges a small one-time activation for each TV once its seven free days are over. But a player is an empty frame until a subscription goes into it, and the lists handed out free online break within days. After the trial, a plan is what keeps it going.

Then the 7-day guarantee covers you. If SWIVTV stops working on that device once the plan is paid for and support cannot fix it, ask within 7 days of activation for a full refund. Faults in the home internet connection are not covered, but support will still help you find out what is going wrong.

As a way of delivering television, yes: IPTV simply means TV sent over the internet, and large licensed services rely on it every day. Whether a given service is legal depends on whether it holds the rights to what it carries, and the rules vary by country. For the US position in plain English, read our IPTV legality article.

In some countries, yes. British courts, and some elsewhere in Europe, have ordered internet providers to block specific servers, mostly around Premier League matches. In the US that is uncommon for now. Slow evenings are more often throttling or a crowded home network: try the same channel on mobile data to see which. Report the times to support rather than reaching for workarounds.

It varies with the country and the service. American enforcement has concentrated on the operators and sellers of unlicensed services, not on people watching at home. In the UK and elsewhere in Europe, some viewers have been sent warning letters, and a small number have been fined. Read the legality article and our terms before setting it up for anyone.

Very little. We see the WhatsApp name and number that places the order, the plan chosen, and whatever is typed into the forms on this site. Payments go through the payment provider, and card details are not stored by us. When you order for a parent, none of their details are needed. The privacy policy explains how long records are kept.

By joining the SWIVTV reseller program. You buy credits at wholesale rates, and a panel lets you create and manage accounts for your own customers under your own brand, and there are no servers for you to run. What you charge, and whether it pays, depends on you and your market; we make no promises about income. The reseller page explains the credit packs.

Send the word reseller to the WhatsApp line. Someone walks you through the credit packs, opens your panel the same day and shares a short starter guide covering prices and customer care. Start small: the real test is whether you can help the people you sell to at the moment they need it, which is often an evening.

Providers sell directly, and resellers sell on their behalf. Whoever it is, check for a readable website, prices you can see before messaging, a trial, a refund policy in writing and a real person to contact. A seller you can only find through a social media account deserves caution, especially when the service is for someone who will depend on it every evening.